From manual tally counters to camera-based people-counting methods — visitor counters have evolved significantly. One constant factor is how these systems have helped businesses boost their success.
Our guide will track the history of people counting technologies and explore the latest innovations. Learn about the advancements in people counting and how they assist in monitoring foot traffic for improved business growth.
The History of People Counting
People counting technologies vary in their technical complexity. Here’s an overview of the most popular devices over the ages.
Manual Counting Techniques
One of the early people-counting methods involves a tally system, dating back to 45,000 years ago. Archeologists unearthed a baboon fibula near today’s South Africa and observed 29 distinct tally marks caved into the bone.
In later years, we’ve swapped animal bones for pens and paper to record tallies. While an effective method for retail outlets that experience lower foot traffic, there is a greater potential for errors — especially when many people enter a building at once. You also have to compensate the person keeping the tally, contributing to higher staffing costs.
Tally Counters
A manual tally counter is a handheld device requiring a person to push a button to count individuals. The window typically displays four-digit numbers, with the highest figure being 9,999.
Manual counters are still popular today due to their affordability. However, as they need someone to operate the device, there is a higher chance of human error impacting the total accuracy.
Electronic Counters
An electronic counter uses electronic senses to count, store and display the number of people walking through an entrance. These devices work by converting incoming signals into units for real-time counting.
Electronic sensors are a popular people counter for busy areas, as they can count many people simultaneously. However, if businesses require more advanced data — such as the specific time a person entered a building — they will need to employ more advanced methods.
Image Processing-Based Systems
People counters that support image processing capabilities are determining human targets by head and shoulder combinations, as well as height. Most of these systems are typically mounted overhead and don’t look at faces or any other identifying characteristics.
Wi-Fi Tracking
As the name suggests, Wi-Fi tracking relies on a strong Wi-Fi connection. It provides real-time updates of people walking through your doors, provided they have registered on your Wi-Fi network.
Once you have installed the Wi-Fi tracking system, maintaining it is relatively cost-effective. However, as it relies on the person having a mobile device that connects to the building’s Wi-Fi, it is not always the most reliable method.
Bluetooth Beacons
You can easily install Bluetooth beacons on ceilings, walls, and door frames. As they require no wiring, they are a discreet system in your building. Businesses often use them to track workers’ movements or to signal safety alerts and routine reminders.
Like Wi-Fi tracking systems, Bluetooth beacons require the person to have a mobile phone and additionally have Bluetooth enabled. You will need to ensure most visitors and personnel have the appropriate technology before implementing this system.
Infrared Sensors
Infrared (IR) sensors — also referred to as break-beam sensors — consist of an IR emitter and receiver. Business owners generally install them in doorways, as they track counts each time someone breaks the infrared beam.
Sensor-based people counting is much more advanced than early counting technology and can track people from a distance of up to 16 feet across. It’s also often a more affordable option that offers the following benefits:
Easy installation: IR sensors are wireless and lightweight, making them easy to install in entryways. You can mount them yourself using a drill and mounting screws.
Compact design: Business owners who prioritize the aesthetics of their commercial space value the compact design of IR sensors. Their small size ensures they are unobstructed for customers.
Enhanced readability: IR sensors often feature a liquid crystal display, allowing you to easily see your visitor count. As this information is accessible to multiple parties, sales and marketing teams can use it to inform their strategies.
The biggest disadvantage to IR sensors is limited accuracy—if two people come in at the same time, side by side, they may only be counted as one person.
3D Stereoscopic Counters
As technology evolves, innovations in occupancy counting have, too. 3D stereoscopic counters use 3D imaging to offer near-perfect accuracy, making them the most reliable way to obtain foot traffic data. Some core benefits of this new technology include:
Automatic height detection: Unlike early people counting methods, 3D stereoscopic counters can judge how far objects are from the sensor, ensuring more accurate tallies.
Extended coverage: Larger establishments often have extensive entryways, making data capture more challenging. 3D stereoscopic counters have multiple lenses, allowing you to multiplex them and track all entry points.
Remote capabilities: 3D stereoscopic counters allow teams to access data from any internet-connected device. This makes it simple to share foot traffic information with multiple departments.
Enhanced responsiveness: Combining stereoscopic imaging with 3D imaging registers people accurately, regardless of the environmental conditions. This is especially true for public buildings such as libraries, casinos, and private businesses.
Reliable results: In the past, counting technology failed to distinguish between shopping carts, baby strollers, and people. 3D stereoscopic counters offer different filter options so they can easily identify humans apart from other targets.
As staff will often exit a store for bathroom breaks or to get something for lunch, there is a high potential for skewed results. A final benefit of 3D stereoscopic counters is that they can incorporate additional technology that can distinguish employees. This allows you to feel more confident in the validity of your data.
5 Benefits of People Counting Technology
The evolution of people counting means businesses across industries experience greater benefits. Here are five reasons you should partner with a company that specializes in people counting technology development:
Track business success: Entrepreneurs can compare their conversion rate with their foot traffic data to understand how their business performs. Similarly, they can use people counters to analyze business success at different branches.
Improve staffing: Ensuring enough employees are on duty improves the customer experience and optimizes staffing costs. People counters can help determine peak and off-peak times for efficient staffing.
Boost customer satisfaction: Gaining a better understanding of when people visit your store lets you tailor a better customer experience. As 46% of customers indicate a personalized experience motivates them to spend more, you also stand to benefit from your bottom line.
Evaluate promotional campaigns: Tracking your foot traffic after launching a promotion or implementing new signage helps you justify your marketing spend. You can better understand which marketing efforts resonate best with your audience.
Analyze physical traffic: Many brands offer online and in-store shopping options. Comparing your online and physical conversion rates helps you prioritize marketing efforts accordingly.
Embrace the Most Advanced People Counting Systems from Traf-Sys
People counting systems have come a long way since basic paper-and-pencil tallies. With each new invention, business owners have gained greater insights into their foot traffic. The data they acquire empowers them to optimize floor space, track campaigns, and make smarter decisions.
Traf-Sys combines the most up-to-date people-counting software developments with superior customer support. This results in us helping over 50,000 locations track their foot traffic effectively. Our extensive range of solutions is primed for businesses across industries, such as education centers, retail outlets and public spaces. Contact our professional team today for a free quote — let’s discover how your foot traffic equates to increased success!
Chris Wadsworth
Chris Wadsworth, president at Traf-Sys Inc., has over 20 years’ experience in the people counting industry. He holds the accomplishment of pioneering the use of wireless technology into people counting systems. He also worked extensively with the Nielsen company on the nationwide “PRSM” project to quantify and measure in-store shopping metrics. He led the development of the first complete web-based people counting software system platform.